EVERYTHING YOU NEED TO KNOW

YOU HAVE QUESTIONS, WE HAVE ANSWERS

YOU HAVE QUESTIONS, WE HAVE ANSWERS

YOU HAVE QUESTIONS, WE HAVE ANSWERS

Our innovative products are 100% vegan — with gluten-free* and Kosher offerings — that capture the flavors and sensations of meat and cheese — minus the animal products

* Please note that our kitchen is not a dedicated gluten-free facility. While we make every effort to produce our gluten-free items in a clean environment, trace amounts of gluten may occur.

Products are usually good for about 10 days once purchased at the shop. If vacuum-sealed and shipped, should last up to two weeks unopened in the fridge. Once you’ve opened the package, you have around 3–5 days to consume your food.

Everything we make also freezes really well, and with the cheeses we recommend you melt them in whatever dish you're making after they've been frozen (the coconut oil won't thaw to room temperature properly). We never freeze anything before shipping or displaying it in the cases.

The more you know

Nutrition and Ingredients

Our small-batch recipes use high quality, nutrient-packed, protein dense ingredients. Find out exactly what goes into our products.

Explore our products
Going the distance

Shipping

To ensure vegans and omnivores across the country can enjoy our products, Herbivorous Butcher offers *free* domestic shipping to all 50 states and Puerto Rico. Shipping and handling costs are built into the price of our products — so you can bring your faves to you without the hassle.

We are experiencing ongoing shipping delays with some of our UPS orders. This is not a UPS-only issue, the entire industry (including other carriers) is suffering from the impacts of the labor shortage; in some cases, the shipment may be delayed by a number of days.

About your order

Orders will ship within 14 days of purchase. We only ship on Mondays, Tuesdays, and Wednesdays using UPS.

You will receive a pre-shipment email from shipping@theherbivorousbutcher.com - please add this to your contacts so it doesn't go to your spam folder. Your tracking number will be emailed the day your order ships.

If you would like to know the whereabouts of your package once it ships, please contact UPS with your tracking number. If your package arrives late and is perished, you must file a claim on your own behalf through UPS.


If your order is delayed, we will not be able to provide a replacement until you receive it and communicate with us regarding the condition of the products upon arrival.

Shipping, insulation and ice packs are included in the displayed cost. Products are perishable and must be refrigerated upon arrival.

Products are usually good for about 10 days once purchased at the shop. If vacuum-sealed and shipped, should last up to two weeks unopened in the fridge. Once you’ve opened the package, you have around 3–5 days to consume your food.

Everything we make also freezes really well, and with the cheeses we recommend you melt them in whatever dish you're making after they've been frozen (the coconut oil won't thaw to room temperature properly). We never freeze anything before shipping or displaying it in the cases.

We do not accept returns, though we will refund you if there are quality issues with the product upon receipt (such as packaging damage or temperature control issues).

No substitutions are allowed, and we cannot add to or modify your order once it has been placed. Once your order has reached the production phase, we cannot cancel or refund your order.

The Herbivorous Butcher cannot ship food products to a PO or APO Box.

Shipping cannot be expedited.

PLEASE TELL THE RECIPIENT TO EXPECT IT as our products are perishable! If your recipient refuses the delivery, is not available to accept the delivery or does not answer the door it will be returned to us by UPS and no longer consumable. You will need to place and pay for a new order if this occurs.

About our business

We will expand from within the company and are not accepting franchise requests at this time.

We are unable to accept EBT at this time.

Though the memories of good times remain, we sold our food truck, and it is no longer in operation through us.

Each month we help to support various non-profits and community organizations that give back to their communities. Our emphasis is on food, the environment, and animal rights. If you feel we'd be a good fit to get involved please send an email with more details about the event, your organization, and how you'd like us to help to: miguel@theherbivorousbutcher.com

Herbivorous Acres was founded in 2017 as a 501(c)3 non-profit with the mission of adjusting society’s views on farm animations, promoting a plant-based diet, and allowing animals to live out their lives with well-deserved peace and dignity. See the website for more details and to donate: herbivorousacres.org

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